Business Services
Tech Support That Works on Your Schedule
Reliable tech support for small businesses in Northeastern Colorado and the Denver Metro Area. Straightforward communication, honest assessments, and people who actually know what they're doing.
Why Small Businesses Choose Crimson Grid
Consistent Communication
You get clear updates, straight answers, and a team that documents your setup so nothing falls through the cracks.
Honest Assessments
I'll tell you when a repair isn't worth it, when a replacement makes more sense, and what the real timeline looks like.
No Fix, No Fee
If I can't resolve the issue, you don't pay for the attempt. That's the deal.
Local and Available
Serving Northeastern Colorado and the Denver Metro Area. On-site visits available for qualifying engagements. No remote-only runaround.
Service Tiers
All pricing is quoted per engagement. Retainer agreements available for ongoing support needs.
As-Needed
Pay per visit or remote session
No commitment required. Reach out when something breaks or when you need a second opinion. Billed by the hour or flat-rate per job.
- Hardware repair and diagnostics
- Software troubleshooting
- Device setup and configuration
- Network troubleshooting
- Tech consultation (hourly)
Priority Support
Retainer-based, guaranteed response
For businesses that need reliable turnaround and don't want to wait in line. Retainer clients get prioritized scheduling and a dedicated response window.
- Priority scheduling over walk-in requests
- Defined response window (quoted per agreement)
- Monthly check-in call or visit (optional)
- Discounted hourly rate on all work
- Documented device and network inventory
What I Handle for Businesses
- Workstation repair and maintenance
- Network setup and optimization
- Security and privacy review
- Device procurement advice
- Staff device configuration and onboarding
- Backup and recovery planning
- Printer and peripheral troubleshooting
- Small business tech review (full audit)
Don't see what you need? Reach out anyway. If I can't help, I'll tell you who can.
On Response Times
As a solo operator, I don't make promises I can't keep. As-needed clients are scheduled in the order requests come in. Retainer clients get a defined response window, quoted per agreement before any work begins.
If your business needs guaranteed same-day or sub-hour response, we'll talk through whether a retainer agreement can meet that need. Or I'll be straight with you if it can't.
No Fix, No Fee. Applies to business work too.
Business Inquiries
Let's Talk About Your Business
Tell me a bit about your setup and what you're looking for. I'll follow up within one business day.